This is a technical hands on position responsible for the day to day support of Quest Software's global data/voice network infrastructure. This includes support of the network infrastructure and related vendor circuits and services in addition to planning, ordering and maintaining new circuit/equipment to support the evolving business needs. The network infrastructure is the "highway" that allows Quest Software's associates to access internally/externally hosted applications in addition to voice telephone systems and conference bridge tools. Part of a global team of network engineers who meet regularly to collaboratively discuss on-going support issues and projects.
-Support of Quest Software's global data/voice network infrastructure
-Planning, architecture, ordering, maintaining and troubleshooting network related functions
-Part of a global support team and a member of a 24x7 on call rotation program
-Some travel required
- 5+years relevant hands on network experience supporting, troubleshooting all aspects of data/voice networks and associated devices with a global distribution
-Strong networking skills, routing protocols, data center switching, DMVPN/VPN/SD-WAN and edge security WAN technologies utilizing multiple vendor implementation
-Must be able to work in a fast paced environment
-Demonstrated hardware experience including Cisco, F5, SonicWall and Meraki wireless access points, Voice system background including Cisco Unity Connection, Cisco Call Center Enterprise and Cisco Unified Call Manager
-Experience configuring and supporting Solar Winds Orion monitoring software
-Capable of working well in a team environment and able to self-manage when working independently
-Cisco Anyconnect and ISE experience
Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 2,500 team members around the globe, we intend to continue to grow revenues and add value to customers. When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?
o Life at Quest means collaborating with dedicated professionals with a passion for technology.
o When we see something that could be improved, we get to work inventing the solution.
o Our people demonstrate our winning culture through positive and meaningful relationships.
o We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
o Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
Come join us. For more information, visit us on the web at http://www.quest.com/careers.