• Graduate Sales Engineer

    Location UK-Glasgow
    Job ID
    2019-4728
    Category
    SW Inside Sales
    Position Type
    Regular Full-Time
  • Overview

    Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey.

     

    Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

     

    We have a Sales Engineer role open on our team to work with Partners and clients in EMEA region. This role will provide technical expertise to deliver Quest Software products and solutions successfully and partner with sales for technical consulting & client demonstrations to achieve organization revenue goals and objectives.

    Responsibilities

    • To provide pre-sales support direct to customers and business partners in the area of Data Protection and Database & Performance Monitoring Products. In particular, the Pre Sales Consultant’s key mission is to work with Account Managers to serve key customers with mission critical systems, running on diverse operating systems, hypervisors, application servers and database platforms.
    • Train and coach Sales reps on GTM messaging and new product offerings on an ongoing basis so they are aware of upcoming offerings, pricing, cross-selling opportunities and competitive information.
    • Maintain proactive ongoing regular communication with their associated sales team to review key deals and keep sales teams informed on product offerings, technical information.
    • Learn and maintain working knowledge of industry trends, common customer expectations, and competitors in their designated solution area.
    • Primary technical point of contact for customers and any technical information prior to customer calls or ongoing activities such as web demos, onsite and POCs.
    • Use account to assess each customer situation to determine the appropriate next steps for the account based on skill set, requirements, availability and sales strategy. Actively move the sale along by engaging the appropriate resources for the next step.
    • Obtain and maintain broad knowledge complete learning courses of all Data Protection solutions as defined in quarterly goals established in the SC performance scorecard.
    • Complete all required technical prerequisites and follow up and all associated paperwork (Customer Project Pages, Engagement Plan, Post POC reports, business justification, RFP response, etc)
    • Conduct demonstrations and product walkthrough to customers
    • Conduct product training and knowledge transfer to customers and channel partners
    • To assist customers with expertise in the areas of database system performance diagnostics; database analysis; table space management and database tuning, data replication, as well as of database backup; to build up and maintain relationship with the technical decision maker on the customer side

    Qualifications

    • Experience working in Data Protection and/or Database systems
    • Demonstrated ability to successfully execute procurement activities: providing response to customer questions and RFPs/RFIs, demo and trial execution, product installation and the ability to convey the architecture of a complete solution
    • 3 to 5 years Pre-Sales experience
    • Virtualization technology Experience
    • Track record in a similar position
    • Excellent presentation, business, analytical, problem solving skills
    • Extensive skills and experience administering Java application servers and at least one Database platform
    • Demonstrated ability to successfully execute procurement activities: RFP responses, trial execution and installation
    • Prior presales and customer faced technical services experiences
    • Spanish or Italian Lanaguage 

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.