• Inside Sales Account Management - French

    Location UK-Glasgow
    Job ID
    Inside Sales
    Position Type
    Regular Full-Time
  • Overview

    Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a French speaking Inside Sales Representative to join the team in Scotland.


    Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.


    The individual should have a sales or technical background and keen to work in a high paced software organisation. As part of Quest you will be involved in a new software organisation who has a business unit focus, specifically on Data Protection. The successful candidate will have a key focus on Backup and Recovery of applications and data as part of the Quest DP Business Unit.


    • Call prospective B2B customers and develop business relationships
    • Provide product knowledge to prospective customers.
    • Identify and qualify leads.
    • Manage and track all sales activities in Salesforce.com
    • Provides product or BU specific expertise.
    • Responsible for identifying sales opportunities for a defined set of products and services. Focusing only on Data Protection products which include Rapid Recovery, vRanger, Foglight for Virtualisation, Netvault and QoreStor
    • Identifies customer needs/ requirements, and recommends the appropriate products and solutions.
    • Remains up-to-date on new product, technology, and services offerings.
    • Stays current on industry and vertical solutions as well.
    • Promotes and positions key strategic product and service offerings.
    • Industry: Typically sells to Small Medium Enterprises and Mid-Market.
    • Function: Able to function in call centre environment. Transactional aptitude. May need limited project and time management skills.
    • Products and Services: Sells a broad range of software solutions.
    • Recommends business solutions considering customer needs and Quest interests.
    • Proactively call prospects to identify net new business opportunities.
    • Minimum of 5 new opportunities to be identified each week.
    • Upsell and cross sell into existing customers.
    • Engage directly with customers via telephone calls, email, social media.
    • Use Social Media to promote and encourage customer participation in Quest organised events.
    • Manage Territory to own sales activity in the French territory.
    • Forecast prospective business to sales leaders for region.
    • Responsible for all sales activity from an inside sales position


    • French Language is essential for this role.
    • 3 Years Sales Experience or 3 Years IT experience
    • Experience in sales of Data Protection Software is desirable.
    • Degree or similar qualification/experience is desirable.


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