• SW Inside Sales Manager II (IMI700)

    Location US-TX-Austin
    Job ID
    2019-4525
    Category
    SW Inside Sales
    Position Type
    Regular Full-Time
  • Overview

    At Quest, we don’t believe in the “one size fits all” approach to data protection software, and we don’t think you should be complacent with it either. Quest is the only vendor to offer a portfolio of proven backup and recovery solutions designed to help customers match their backup to their business, saving time & reducing risk.

     

    We currently have an opening in our Austin, TX office for an experience Inside Sales Manager for our Platform Management team. This position is about growth and we are looking for an outstanding employee who wants a long-term opportunity. The Inside Sales Manager is responsible for the day to day management of a team of Inside Sales Reps, in selling Quest products, services and solutions to specified customer segments (primarily via telephone, web, or e-mail).

    Responsibilities

    -Work closely with finance to determine quarterly quotas and accurately outlook sales performance

    -Analyze and report out weekly on performance

    -Manage day to day operations of a sales team of 5-10 direct reports

    -Maintain specific SLA for customer responses with a high level of customer satisfaction

    -Responsible for all hiring and staffing needs, including maintaining an active bench for recruiting purposes

    -Drive awareness and understanding of program within key relationship segments to increase engagement and collaboration

    -Maintain appropriate business and pricing controls for the business

    -Identify and act on trends and opportunities as they develop in the marketplace

    -Collaborates with cross-functional team to develop, plan and implement new business development initiatives

    Qualifications

    -6+ years of relevant experience or equivalent combination of education and work experience

    -4+ years managerial/leadership experience

    -Strong ability to set priorities and keep team focused on the important tasks

    -Ability to engage, present and build relationships at the executive level

    -Strong business acumen with ability to analyze trends

    -MSFT Office skills (Excel, Power Point, Outlook)

    -CRM (Salesforce) skills

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