• Software Inside Renewals Manager II, Dublin OH

    Location US-OH-Dublin
    Job ID
    SW Inside Sales
    Position Type
    Regular Full-Time
  • Overview

    Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Software Inside Renewals Manager to manage a team selling our Information Management solutions. We are currently looking for individuals with an entrepreneurial mindset who want to grow their career in software.


    Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.


    Role Overview

    The primary responsibility of the Inside Renewal Sales Manager is to manage and coach a team of inside sales representatives to reestablish relationships with clients who didn’t renew their software / hardware licenses with Quest. Drives contract revenue base at highest possible retention rate and protects contract revenue stream.  Uses team to ensure timely contract renewal and promotes awareness of upgrades and add-ons.



    • Directs a renewals sales team through leadership and coaching
    • Works towards the achievement of revenue goals, development of sales representatives, and overall value and vision of renewals sales
    • Drives revenue from installed accounts
    • Can reach appropriate resolution in many varied situations without damaging internal or external relationships
    • Can effectively interface at many levels with internal and customer executives



    • 8 years of related inside sales experience or combination of education and experience
    • 2 years of managerial experience
    • Proven track record of success in selling
    • Ability to manage a team of individual contributors by coaching and mentoring
    • Ability to prioritize projects and/deliverables
    • Ability to drive accurate and timely decisions
    • Experience working in a matrix environment.



    • Software selling experience a plus.

    Company Description

    Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.


    When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.


    Why work with us?

    -        Life at Quest means collaborating with dedicated professionals with a passion for technology.

    -        When we see something that could be improved, we get to work inventing the solution.

    -        Our people demonstrate our winning culture through positive and meaningful relationships.

    -        We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

    -        Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


    Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.

    Come join us. For more information, visit us on the web at https://www.quest.com/company/careers.aspx


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.