• Business Development Representative

    Location US-OH-Dublin
    Job ID
    Inside Sales
    Position Type
    Regular Full-Time
  • Overview

    Do you enjoy working in an entrepreneurial environment that is mission-driven, results-focused and community oriented?  As a Business Development Representative (BDR) you will be an important member of the Marketing organization, playing a critical role in qualifying leads, profiling customers and providing input on which Marketing campaigns generate the best leads. Working in collaboration with your peers, marketing, and account managers, your primary objective is to identify and create qualified opportunities to build pipeline with highly convertible opportunities for sales. Quite often you will be the customer’s very first introduction to the Quest experience!


    • Contact qualified leads, identify customer needs and requirements, and set up appointments for sales executives
    • Build pipeline, schedule concrete next steps with the customer, territory account manager, and any appropriate technical resources
    • Work with leads provided by all or some of the following sources: marketing programs, events, website downloads, tradeshows, lists, phone and email
    • Communicate product value proposition by actively creating new opportunities, handling objections, and progressing a lead to a qualified opportunity
    • Conduct a needs analysis and determine prospects pain points to determine how the solution will speak to those needs
    • Gain, maintain, present and articulate knowledge of Quest products, competitive products and industry trends
    • Achieve assigned personal and team goals; regular review of key performance metrics with management to identify ways to increase resultsIdentify and engage with key decision makers and be able to professionally articulate value proposition
    • Efficiently and effectively manage data in Salesforce.com, ensuring all communications are logged, and information is accurate
    • Keep detailed and accurate notes of all sales-related activities in Salesforce.com and schedule follow up activities, as needed


    • 2+years of outbound B2B sales experience OR a combination of work experience and education
    • Demonstrated ability to meet and/or exceed determined sales and activity quotas
    • Extremely detail oriented and strong time management and prioritization skills
    • Excellent written and verbal communication skills
    • Ability to successfully engage with clients by phone
    • Flexible, reliable, results-oriented and self-motivated
    • Target orientated, ambitious, creative, customer focused
    • Ability to work independently and collaboratively
    • Strong computer and internet skills
    • 2+ years of experience using a CRM/Customer Relationship Management tool (ie Salesforce)



    • Software sales experience desired
    • 2+years of successful quota-carrying sales experience
    • Bachelor’s degree or equivalent experience
    • Sales experience within the IT or technology sector


    Company Description

    Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.

    When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.


    Why work with us?

    -        Life at Quest means collaborating with dedicated professionals with a passion for technology.

    -        When we see something that could be improved, we get to work inventing the solution.

    -        Our people demonstrate our winning culture through positive and meaningful relationships.

    -        We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

    -        Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


    Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.


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