This Position is located within the Services Operations department and is responsible for coordinating project administration activity for the professional services department. Role is responsible for supporting the Services Delivery Team Members (In-house: Project Managers, Solution Managers etc. as well as Sub-Contractors) to ensure the accurate tracking and management of resources time/expenses in FileMaker Pro/Oracle for projects in the Americas.Position will be responsible for coordination between subcontractors, Project Account, PSO Orders and enablement of services employees to ensure smooth order processing.
Requires excellent interpersonal and communication skills including verbal, written, negotiation, and communications. Ability to listen, work, resolve, and prioritize issues to achieve customer satisfaction. Exceptional organization skills.