• Channel Account Manager

    Location US-OH-Remote | US-IN-Remote | US-KY-Remote | US-PA-Remote
    Job ID
    SW Outside Sales
    Position Type
    Regular Full-Time
  • Overview

    Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Software Channel Account Manager to join our team selling into our Microsoft Platform Channel Accounts.  This position will be based in the OH, IN, KY or PA and is remote.


    Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.


    The Software Channel Account Manager is a quota carrying, team oriented and experienced sales executive focused on directly driving the sale of Quest Windows Management Solutions through our Channel Partners. Channel Account Managers have an entrepreneurial team spirit, can influence change, and want to leverage the many global resources available at Quest. If you join our team, you will orchestrate the software sales engagement, win competitive opportunities, expand existing relationships, collaborate with Quest groups, and guide our customers to invest in Quest’s software solutions through partner relationships.  


    • Establish fruitful, professional relationships with strategic personnel in assigned partner accounts.
    • Coordinate the involvement of field account executives, support, services, and management resources, in order to meet partner performance objectives and partners’ expectations.
    • Proactively assess, clarify, and validate partner needs on an ongoing basis.
    • Sell through partner organization to end users in coordination with partner sales resources.
    • Manage potential channel conflict with other sales channels through strict adherence to channel rules of engagement.
    • Ensure partner compliance with partner agreements.
    • Drive adoption of company programs among assigned partners.
    • Tracks registered opportunities through assigned partner accounts.
    • Closely coordinate company executive involvement with partner and end-user customer management as necessary.



    • 7+ years of overall sales experience or equivalent combination of education and work experience
    • Experience field based positions with consistent over quota achievement
    • 2+ years of selling Software solutions
    • 3+ years of Channel experience
    • Has great relationship skills and strong communication and presentation skills across all levels of a customer and internal Quest audience
    • Business and technical acumen with an ability to navigate organization layers
    • Maximize customer/partner facing activities with the ability to listen, understand and communicate strategic solutions, utilizing effective discovery techniques to uncover sales opportunities
    • Must already reside in the territory
    • Requires up to 75% travel in the territory.


    • Overall knowledge of the Software industries services and pricing practices, including audits, upgrades and maintenance
    • Experience using CRM system/Sales Force.com
    • Team-worker: Ability to share due credit with coworkers; display enthusiasm and promote an energetic and fun group working environment; works closely with multiple departments as needed; supports group decisions and solicits options/feedback from coworkers.


    Company Description

    Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.


    When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.


    Why work with us?

    -        Life at Quest means collaborating with dedicated professionals with a passion for technology.

    -        When we see something that could be improved, we get to work inventing the solution.

    -        Our people demonstrate our winning culture through positive and meaningful relationships.

    -        We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

    -        Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


    Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.

    Come join us. For more information, visit us on the web at https://www.quest.com/company/careers.aspx




    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.