As a Quest Solutions Consultant you will drive high priority customer initiatives in Active Directory and messaging migrations. Additionally, you will leverage best practices to help customers secure, administer, and manage their Microsoft Infrastructure. You will work with your assigned customers providing end-to-end technical guidance and expertise on the Quest Microsoft Platform Management suite of products and solutions. The ideal candidate will have a proven record of successful complex engagements in enterprise-level environments. This full-time role (not a contract position) will be based on site at the SSA offices in MD.
-Provides implementation and execution of defined plans to successfully accomplish the customer’s desired objectives
-Works with the Architect and Project Manager to ensure appropriate information is communicated to the customer
-Becomes a subject matter expert on all related Quest software products
-Provides technical detail to the Project Manager for inclusion into the project plan and status reports.
-Provides technical expertise pertaining to delivery of services to assist in the sales cycle
-Mentors other consultants on both technical and soft-skills and provides feedback to the Staffing Manager for performance reviews and continual improvement
-Assists the Project Manager in managing identified risks and issues
-Troubleshoots and resolves technical issues
-Strong hands-on technical experience with Office 365, Exchange, SharePoint, and Skype for Business
-Demonstrated knowledge of identity, authentication, security, privacy, and compliance topics with regards to cloud and hybrid productivity solution
-Enterprise-scale experience with cloud & hybrid infrastructures, heterogeneous client OS & device environments.
-Current Microsoft MCSE
-BS in Information Technology, Computer Science or similar, or 6+ years relevant experience
-Leadership experience on major transformation projects and successful transitions to implementation support teams
-Prior work experience in a global Consulting/Architecture position within a software and/or services company.
-Strong verbal and non-verbal communication skills
-Hands-on technical experience installing, configuring or managing Quest Software management tools in a production environment
-Hands-on technical experience with competitor products
-Experiencing implementing or managing a Microsoft ESAE Active Directory environment
-Non-billable business development: 20%
-Extensive travel required (75% or more, depending on project requirements)
Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?
- Life at Quest means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.