Reporting to the Senior Director of Technical Support, you will be responsible for leading the Premier Support delivery team as well as the Quest Support Services and Offerings strategy.
As a Sr. Manager, you will have a track record of building relationships, working closely with cross functional teams including IT, Sales (including renewals), Business Unit Engineering and Product Management, Services, and Operations. The ideal candidate is a passionate, collaborative, and results oriented leader capable of inspiring and building cross functional high performing teams to effectively drive change while achieving established goals.
The Premier Support Team consists of a global team of Technical Account Managers delivering Premier Support. Your responsibilities will include
The Offerings Team consists of Senior Program Managers with responsibility in the following areas:
Your responsibilities include providing direction on strategy and collaboration with the Quest Business Units to ensure effective alignment and clarity on goals.
Skills and Experience
Education and Experience