Software Maintenance Renewals Representative II
Ready to join a community of diverse, talented, and energetic people at a customer-centric organization that exemplifies innovation? With more than 100,000 customers in 100 countries, Quest emphasizes a strong community with clients and partners. We enable organizations of all sizes to better secure, manage, monitor, and protect vital information and infrastructure that drives their businesses forward. Join the innovation. Join Quest.
We are currently looking for individuals with an entrepreneurial mindset who want to start their career in software with advancement opportunities. The primary responsibility of the Renewal Sales Representative is to reestablish relationships with clients who didn’t renew their software / hardware licenses with Quest. The selected candidate will participate in a year-long training plan which includes learning about different products and departments, and will provide key input on projects that impact various business units.
-Strategically investigate past client’s book of business and points of contact.
-Uncover potential renewal and or new businesses opportunities.
-Partner with renewals and sales teams to seamlessly refresh client’s products.
-Participate in projects that will streamline different business unit processes.
-Act as the customer’s internal advocate to deliver best-in-class customer satisfaction, including coordination with internal and external groups.
-Continuously expand knowledge on new and upcoming technology solutions.
-Achieve assigned quarterly individual revenue targets.
-Log and maintain accurate activities and forecasts within SalesForce.
-Participation in spontaneous activities that may involve fun, singing, trivia, and something competitive.
-2+ years of retail experience in technology, telecommunications, insurance or mortgage industry or combination of education and experience
-Strong organization and communication skills
-Excellent PC and internet skills with a strong understanding of Microsoft Office
-Experience working in a fast-paced environment
-Must be a motivated self-starter.
- BA/BS degree highly desired
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.