• SW Sales Engineer III (SGO900)

    Location JP-Tokyo
    Job ID
    SW Outside Sales
    Position Type
    Regular Full-Time
  • Overview

    SW Sales Engineer III

    Tokyo, Japan


    Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems.


    Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

    Quest is looking for a Sales Engineer to support Selling.  The sales engineer is the bridge between Japan/APJ (Asia-Pacific and Japan) and product managers and engineering in the US. Field feedbacks, problem escalation and country specific requirements are examples of constant HQ communication.

    This position reports to the Manager, Sales Engineering Japan.


    Role Responsibilities 

    -Responsible for all technical sales of the Quest Data Protection solutions such as NetVault, RapidRecovery, vRanger

    -Support partners, manage opportunities, customer visits, demo and proof of concept (POC), certification training, product updates, US HQ communication and troubleshooting.

    -Pre-sales support to help sales to clear technical issues to close deals

    -Propose solutions to address customers’ pain points

    -Sell against competition

    -Solution demo and proof of concept


    -Problem escalation and follow-up to resolution

    -Manage and support partners

    -Training – both product updates and certification training



    Technical Skills & Experience

    -Enterprise Storage- Understanding of NAS, DAS, SAN and Object Storage, HDFS, RAID, software and hardware data replication along Software Defined Storage knowledge

    -Enterprise Backup and Recovery- Understanding of top Backup and Recovery applications including Networker, Avamar, Netbackup, TSM, Data Protector, Commvault ,VEEAM, Asigara, Actifio , Quest NetVault as well as Disk and tape backup infrastructure and the purpose built backup appliance market.

    -Virtualization Monitoring Solution - Understanding of Hybrid Virtualization Infrastructure Monitoring Applications like Solar Winds, VEEAM ONE, Multi-Cloud Orchestration & Monitoring

    -Depth Understanding of key concept of de-duplication, compression, server-less backup, network flow & connectivity, performance metrics understating Disk I/O, CPU , Memory, network speed,etc

    -Understanding of Enterprise archiving techniques and applications

    -Cloud storage market and use backup/ DR cases - S3/REST, Amazon S3, Microsoft Azure Tenant/ Blob

    -Virtualization - VMWare, Hyper-V, RHEV, Nutanix, Cloud computing

    -Understanding Converge and Hyper-converge Infrastructure

    -Enterprise network architecture

    -In-depth experience on backup solutions for Heterogeneous Environments – Windows,Linux and Unix

    -In-depth experience on backup solutions for Databases - Oracle,MSSQL,MySQL,DB2,Sybase,SAP, etc.

    -Good presentation and communication skills

    -Analytical and problem solving skills

    -5+ years working experience

    -Business Level Japanese (speaking and writing) and English (speaking and writing)



    -BE / B.Tech / ME / M.Tech / MS / M.Sc / MCA



    Company Description

    Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.

    When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.


    Why work with us?

    -        Life at Quest means collaborating with dedicated professionals with a passion for technology.

    -        When we see something that could be improved, we get to work inventing the solution.

    -        Our people demonstrate our winning culture through positive and meaningful relationships.

    -        We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

    -        Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


    Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.




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