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Technical Writer Sr. Advisor

Technical Writer Sr. Advisor

Job ID 
2018-2681
Location 
US-Remote
Category 
SW Engineering Operations
Position Type 
Regular Full-Time

More information about this job

Overview

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Technical Writer, Sr Advisor to produce and maintain the end-user documentation for our DR Series Disk Backup Appliances.

Responsibilities

The Technical Writer, Sr Advisor will be resonsible for the complete ownership of documentation delivery, including:

  • Engaging with core team and SMEs to ensure a complete understanding of release requirements
  • Using domain and product knowledge to determine scope of documentation changes for a given release
  • Developing and executing documentation plans for simultaneous releases
  • Producing high quality documentation and ensuring timely reviews
  • Publishing product documentation according to release schedules

Qualifications

  • 4-year university education with an emphasis in Computer Science or a writing field (English, Journalism, etc)
  • Experience with planning and producing end-user documentation for enterprise customers according to industry best practices
  • Experience with writing for data protection and enterprise IT customers.
  • Knowledge of software development lifecycles and best practices as well as Agile and SCRUM methodologies.
  • Proficiency with DITA, XML, and source control concepts and tools
  • Ability to thrive when working closely with a small team in a dynamic environment

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