Returning Candidate?

Technical Writer Sr. Advisor

Technical Writer Sr. Advisor

Job ID 
SW Engineering Operations
Position Type 
Regular Full-Time

More information about this job


Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Technical Writer, Sr Advisor to produce and maintain the end-user documentation for our DR Series Disk Backup Appliances.


The Technical Writer, Sr Advisor will be resonsible for the complete ownership of documentation delivery, including:

  • Engaging with core team and SMEs to ensure a complete understanding of release requirements
  • Using domain and product knowledge to determine scope of documentation changes for a given release
  • Developing and executing documentation plans for simultaneous releases
  • Producing high quality documentation and ensuring timely reviews
  • Publishing product documentation according to release schedules


  • 4-year university education with an emphasis in Computer Science or a writing field (English, Journalism, etc)
  • Experience with planning and producing end-user documentation for enterprise customers according to industry best practices
  • Experience with writing for data protection and enterprise IT customers.
  • Knowledge of software development lifecycles and best practices as well as Agile and SCRUM methodologies.
  • Proficiency with DITA, XML, and source control concepts and tools
  • Ability to thrive when working closely with a small team in a dynamic environment

Connect With Us!

Not ready to apply? Connect with us for general consideration.