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Inside Sales Account Manager

Inside Sales Account Manager

Job ID 
Inside Sales
Position Type 
Regular Full-Time

More information about this job


Inside Sales Account Manager – Glasgow or Cork

Additional Language required – Spanish/Italian/French/Dutch/German/Nordics


Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for an Inside Sales Account Manager – to join the team in Glasgow or Cork to create new opportunities within primarily the region.


Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

The individual should have a sales or technical background and keen to work in a high paced software organisation. As part of Quest you will be involved in a new software organisation who has a business unit focus, specifically on Data Protection & KACE. The successful candidate will have a key focus on systems management as part of the Quest DP & KACE Business Unit.





Key Responsibilities

  • Call prospective partners as well as B2B customers and develop business relationships Provide product knowledge to prospective customers.
  • Identify and qualify leads.
  • Manage and track all sales activities in
  • Provides product or BU specific expertise.
  • Responsible for identifying sales opportunities for a defined set of products and services.
  • Identifies customer needs/ requirements, and recommends the appropriate products and solutions using BANT questioning. Budget, Authority, Need, Timescales.
  • Remains up-to-date on new product, technology, and services offerings.
  • Stays current on industry and vertical solutions as well.
  • Promotes and positions key strategic product and service offerings.
  • Industry: Typically sells to Small Medium Enterprises and Mid-Market.
  • Function: Able to function in call centre environment. Transactional aptitude. May need limited project and time management skills.
  • Products and Services: Sells a broad range of software solutions.
  • Recommends business solutions considering customer needs and Quest interests.
  • Generate demand
  • Proactively call prospects to identify net new business opportunities.
  • Minimum of 5 New opportunities to be identified each week.
  • Work with Territory team to work and manage campaigns into existing customer base to drive new opportunity.
  • Upsell and cross sell into existing customers.
  • Engage directly with customers and partners via telephone calls, email, social media.
  • Use Social Media to promote and encourage customer participation in Quest organised events.



  • Sales Experience or IT experience
  • Additional European Language
  • Degree or similar qualification/experience


Company Description

Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 5,000 team members around the globe, we intend to continue to grow revenues and add value to customers. When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?

o Life at Quest means collaborating with dedicated professionals with a passion for technology.

o When we see something that could be improved, we get to work inventing the solution.

o Our people demonstrate our winning culture through positive and meaningful relationships.

o We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

o Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.

Come join us. For more information, visit us on the web at

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