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Software Inside Sales Engineer

Software Inside Sales Engineer

Job ID 
US-TX-Round Rock
SW Inside Sales
Position Type 
Regular Full-Time

More information about this job


Software Inside Sales Engineer, Round Rock,TX


Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Software Field Sales Engineer focused on our Endpoint Systems Management (KACE) solution based in Round Rock, Texas.


Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.


The Sales Engineer’s primary responsibility is to provide pre sales technical assistance necessary to achieve the region’s quota, which includes Quest’s Endpoint Systems Management (KACE) business which includes accounts in all sectors.


  • Demonstrating the Quest Endpoint Systems Management (KACE) product lines and actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products
  • Deliver a solution-driven presentation to both business and technical users
  • Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
  • Establish and maintain strong relationships throughout the sales cycle
  • Work with the regional sales team to support sales and marketing events
  • Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Quest’s technology, products and services to help customers formulate strategy and direction.
  • Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions.
  • Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution
  • Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs
  • Effectively balances short term and long term priorities.
  • Assumes responsibility to improve service, efficiency and quality of work



  • 3+ years relevant experience in technology pre-sales
  • Knowledge of and experience imaging and managing Windows, MAC OS platforms
  • Able to respond to functional and technical elements of RFIs/RFPs
  • Highly motivated and possess excellent work ethic, energy, initiative and a team attitude
  • Presentation skills including the ability to clearly communicate complex technical concepts visually and orally
  • Must be comfortable presenting in person to small and large groups of people
  • Strong written communication skills and customer service skills
  • Up to 25% travel may be required



  • A B.S. in Computer Science or a related field 
  • Knowledge of network infrastructures to better facilitate a successful implementation for the customer
  • Networking: working knowledge of routers, hubs and switches
  • Passionate about technology and processes-oriented
  • Macintosh/Linux Platform knowledge
  • Have experience using Systems Management products such as LANDesk/Microsoft SCCM/Symantec Altiris/Kaseya/etc
  • Have experience using Mobile Device Management products such as Mobile Iron/MAS360/Zenprise/AirWatch/Meraki/etc.


Company Description

Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.


Why work with us?

- Life at Quest means collaborating with dedicated professionals with a passion for technology.

- When we see something that could be improved, we get to work inventing the solution.

- Our people demonstrate our winning culture through positive and meaningful relationships.

- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages. 

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