This is a hands on network administration position supporting the global data/voice network infrastructure for Quest Software. The network infrastructure is the "highway" that allows Quest Software associates to access internally hosted applications such as Oracle EBS, Siebel, Exchange along with voip traffic and cloud hosted applications like SalesForce, ADP, Fairsail and ITSM. The network also provides our globally dispersed software development team the ability to collaborate and develop Quest's software products.
This is a hands on role responsible for the day to day support of Quest Software's global network infrastructure including but not limited to all related hardware, software including carrier relationship management. This also includes the ordering, implementation and support of new and existing data/voice circuits for Quest locations.
Responsibilities include the ability to technically diagnosis, analyze and resolve complex networking problems along with the associated communication, escalation and follow up with our global user community in a timely manner. Also responsible for helping build and maintain vendor/product technology roadmaps, support documentation and related IT Wiki support pages.
You will be a member of a 7x24 on call team in support of Quest's global network infrastructure. Some travel required.
Candidate must have 8+ years supporting all aspects of data/voice networks with a global scope. Requires excellent working knowledge of routing protocols, LAN/WAN technologies and network security best practices. Strong network architecture and design skills utilizing multiple vendor technologies required. Must be able to work in a fast paced and dynamic environment.
Must be able to technically diagnosis, analyze and resolve complex networking problems along with the associated communication, escalation and follow up with our global user community in a timely manner.
Must have hands on experience with network product vendors including Cisco, Dell networking, F5, Silver Peak, Sonicwall What's UP Gold and Meraki wireless products.