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Inside Sales Representative II

Inside Sales Representative II

Job ID 
US-TX-Round Rock
SW Inside Sales
Position Type 
Regular Full-Time

More information about this job


At Quest, we don’t believe in the “one size fits all” approach to data protection software, and we don’t think you should be complacent with it either. Quest is the only vendor to offer a portfolio of proven backup and recovery solutions designed to help customers match their backup to their business, saving time, reducing risk and nearly eliminating data loss.


A Software Inside Sales Representative, sell’s Quest's software products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience. You will function as the overall financial account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.


-Responsible for selling Quest's Backup & Disaster Recovery software/hardware products and services (via telephone, web or e-mail) to the customer responding primarily through outbound calls and correspondence

-Articulates effectively the value proposition associated with Dell’s software products and services

-Recommends business solutions considering customer needs and Dell interests

-Builds relationships with customers based on knowledge of Dell’s technology, products, and services

-Makes decision based on an appropriate amount of information/data analysis

-Adjusts to multiple demands and shifting priorities while ensuring customer needs are met; accepts responsibility for results of actions

-Works independently closing own sales

-Partners with field sales to support in the selling process

-Provides direction and instruction to lower level representatives


-3+ years of relevant sales experience, preferred in software

-Able to learn full range of Quest Software products and services and to identify how these products and services align to customer needs

-Leverages cross-functional resources to achieve results/meet customer needs

-Basic indirect Leadership skills  - leverages experiences to lead individuals and team

-Ability to teach/coach others to improve performance including providing feedback and identifying development opportunities


-Related undergraduate degree or equivalent of education & experience


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