Project Manager

US-OH-Remote
Job ID
2017-2285
Category
Support Services
Position Type
Regular Full-Time

Overview

Project Manager, Columbus Ohio

 

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for Project Manager to support our Renewals Sales teams and Partners.

 

Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

 

Role Overview

At Quest, our purpose is to solve complex problems with simple solutions. We accomplish this with a philosophy focused on great products, great service and an overall goal of being simple to do business with. The Project Program Management operationalizes this purpose for the Quest Renewals organization by facilitating large and small projects from conception to successful implementation, leading to improved experience for stakeholders. This role also engages with partners to drive incremental process efficiencies that enable the success of the Quest Renewals sales organization. The successful candidate will also represent the business needs of the Renewals organization on cross functional project teams.

Responsibilities

 

  • Act as a change agent to implement sales process improvement within the Quest Renewals organization
  • Complete business analysis, requirements gathering and project management tasks on assigned projects
  • Successfully manage multiple concurrent projects across multiple cross-functional teams, often with short delivery cycles. Coordinates teams through meetings and progress measurement activity; allocates work among team members and provides regular guidance.
  • Ensure project deliverables and new processes are fully documented and stakeholders are appropriately trained
  • Drive quality, process and automation activities that improve process efficiencies and enhance customer experience
  • Engage operationally as needed with business partners to ease impact on Renewals sales team while process improvements efforts are underway
  • Represent Renewals organization on cross-functional project teams
  • Provide critical business insight to business partners based on business acumen and analysis. Able to identify root issues and recommend action plans.

Qualifications

Requirements

  • 3+ years of recent directly related experience a must
  • Strong analytical, and problem solving skills that enjoys working in a fast paced environment
  • Advanced Excel and PowerPoint skills
  • Software industry experience in sales/renewal processes, or experience in comparable recurring revenue business
  • Strong interpersonal communications and consulting skills. Asks information gathering questions to understand business drivers. Establishes rapport quickly, via phone or face to face
  • Highly developed facilitation skills
  • Ability to meet deadlines consistently and work effectively under pressure. Good follow-up skills
  • Advanced attention to detail and organization skills.

Preferences

  • CRM (especially SFDC) experience desired
  • PMP certification is a plus
  • Bachelors’ degree a plus

 

Company Description

Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.

 

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.

 

Why work with us?

-        Life at Quest means collaborating with dedicated professionals with a passion for technology.

-        When we see something that could be improved, we get to work inventing the solution.

-        Our people demonstrate our winning culture through positive and meaningful relationships.

-        We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

-        Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

 

Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.

Come join us. For more information, visit us on the web at https://www.quest.com/company/careers.aspx

 

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