Inside Sales Representative I

US-TX-Round Rock
Job ID
SW Inside Sales
Position Type
Regular Full-Time


At Quest, we don’t believe in the “one size fits all” approach to data protection software, and we don’t think you should be complacent with it either. Quest is the only vendor to offer a portfolio of proven backup and recovery solutions designed to help customers match their backup to their business, saving time, reducing risk and nearly eliminating data loss.


A Software Inside Sales Representative, sell’s Quest's software products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience. You will function as the overall financial account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution.


-Responsible for selling Quest's Backup & Disaster Recovery software/hardware products and services (via telephone, web or e-mail) to the customer responding primarily through outbound calls and correspondence

-Articulates effectively the value proposition associated with Dell’s software products and services

-Recommends business solutions considering customer needs and Dell interests

-Builds relationships with customers based on knowledge of Dell’s technology, products, and services

-Makes decision based on an appropriate amount of information/data analysis

-Adjusts to multiple demands and shifting priorities while ensuring customer needs are met; accepts responsibility for results of actions

-Works independently closing own sales

-Partners with field sales to support in the selling process

-Provides direction and instruction to lower level representatives


-1-5 years of relevant sales experience, preferred in software

-Able to learn full range of Quest Software products and services and to identify how these products and services align to customer needs

-Leverages cross-functional resources to achieve results/meet customer needs

-Basic indirect Leadership skills  - leverages experiences to lead individuals and team

-Ability to teach/coach others to improve performance including providing feedback and identifying development opportunities


-Related undergraduate degree or equivalent of education & experience


Why work with us?

- Life at Quest means collaborating with dedicated professionals with a passion for technology.

-When we see something that could be improved, we get to work inventing the solution.

-Our people demonstrate our winning culture through positive and meaningful relationships.

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.


Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.


Come join us. For more information, visit us on the web at



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