Channel Program Manager

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. 

The Quest Channels team is looking for a Channel Programs Consultant to join our organization, reporting directly to our Chief Global Channel Officer. This will be a highly visible role requiring proven channel strategy experience and a track record of execution. This consultant will not only define, build, and lead our Channel Programs and routes to market for the Quest portfolio, but will also be capable of balancing a mix of tactical and strategic priorities, including project management and program development. Our consultant will understand and internalize the Quest vision, solution portfolio, product roadmap, and go-to-market activities and effectively communicate these to partner constituents.

Quest strives to be the best of the very best in everything we do. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work, and it offers career and personal growth.

This role is focused on channel strategy, partner engagement, and go-to-market execution, particularly for a high-growth technology channel business. Here’s a more concise summary of the key responsibilities:

-Channel Strategy Development: Lead the creation and execution of a global channel strategy and annual playbook, emphasizing partner-led growth, recruitment, and activation. 

-Market and Partner Growth: Develop strategies to expand and grow the ecosystem in key segments and services, fostering strong relationships with strategic partners to enhance channel engagement.

-Program Development and Execution: Own the partner program's development and execution, collaborating across teams to ensure alignment and strategize on program enhancements.

-Collaboration and Coordination: Act as the main liaison with marketing, finance, operations, and geo sales teams, aligning on strategic initiatives and channel programs.

-Data-Driven Optimization: Analyze competitive data to refine channel priorities, define KPIs, and generate actionable insights that drive revenue growth.

-Cross-Functional Communication: Serve as a central interface with Finance, Operations, and regional Sales teams, ensuring clear communication of Channel Programs and Strategic Initiatives across all relevant departments. This role requires aligning internal teams to maintain cohesive execution and strategic focus.

-Regional Partner Support: Provide targeted regional support to key partners, especially in areas where local engagement is crucial. This includes fostering strong relationships, addressing local challenges, and promoting the overall health of the channel in each region to drive sustainable growth.

-8+ years of experience in channel strategy, program management, product strategy/management

-Strong channel experience in marketing, sales, and/or operations. Must understand channel as a GTM strategy

-Experience in managing channel operations globally, navigating and communicating with partners to achieve a positive partner experience

-Knowledge of channel industry practices, competitive products, and research data

-Understanding of global market trends, assumptions, practices, and policies

-Ability to organize and prioritize multiple ongoing projects-Demonstrated analytical and project management skills

-Outstanding communications skills and ability to communicate strategic direction, innovative thinking, and plans to Executive Leadership

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest. 

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general. 

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