About the Role 

Quest Software is seeking a strategic and technically savvy Product Manager to lead the development and growth of our AI-powered software products. In this role, you will work cross-functionally with engineering, data science, design, and go-to-market teams to define and execute the product roadmap for innovative solutions that leverage artificial intelligence and machine learning. 

Key Responsibilities 

• Product Strategy & Vision 

• Define and own the AI vision, strategy, and roadmap for AI-driven software products aligned with Quest’s strategic goals. 

• Conduct market research, customer interviews, and competitive analysis to identify opportunities and validate product direction. 

• Stay current on AI trends, technologies, and ethical considerations to inform product decisions. 

• Roadmap & Prioritization 

• Own and prioritize features and enhancements based on customer impact, business value, and technical feasibility. 

• Collaborate with engineering and data science teams to translate business needs into scalable AI solutions. 

• Write clear product requirements and user stories with acceptance criteria. 

• Execution & Delivery 

• Lead agile product development cycles, ensuring timely delivery of high-quality features. 

• Define and track KPIs to measure product success and inform future iterations. 

• Cross-functional collaboration 

• Act as the voice of the customer internally, advocating for user needs and pain points. 

• Partner with marketing and sales to support go-to-market strategies, product launches, and enablement. 

• Partner with UX/UI designers to create prototypes using tools like Figma or Azure Foundry to ensure intuitive and user-centric experiences. 

• Customer Engagement 

• Engage with customers and partners to gather feedback, validate solutions, and build long-term relationships. 

• Support customer escalations and work with support teams to resolve product-related issues. 

• Monitor product performance using analytics and user feedback to drive continuous improvement. 

Qualifications 

• 5-7 years of product management experience, ideally with AI/ML or data-driven products.  

• Strong understanding of AI/ML concepts, model lifecycle, and data infrastructure.  

• Experience working with cross-functional teams in an agile environment.  

• Excellent communication and stakeholder management skills.  

• Ability to balance technical depth with business strategy.  

• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and DevOps practices. 

• Experience with software development lifecycle (SDLC) and agile methodologies. 

• Bachelor's degree in Computer Science, Engineering, Data Science, or related field; MBA or advanced degree is a plus. 

Preferred Skills  

• Familiarity with LLMs, NLP, computer vision, or recommendation systems.  

• Experience with MLOps tools and platforms (e.g., MLflow, SageMaker, Vertex AI).  

• Experience with cloud platforms (Azure, AWS), APIs, and enterprise integrations.  

• Background in B2B SaaS, enterprise software, or platform products. 

• Background in IT management, data protection, identity & access management, or endpoint management.  

• Familiarity with tools like Jira, Confluence, Figma, and analytics platforms.