Quest Software is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems.

Quest Software is seeking a Website Strategy & Experience Director to own the strategy, execution, and continuous improvement of our corporate website – the primary digital experience for prospects, customers and partners.  You’ll partner closely with cross-functional teams including Regional Marketing, Campaigns, Marketing Operations, Digital Marketing and IT to deliver an optimized, conversion-driven experience that supports pipeline.

Website Strategy & Management

• Define and execute the website strategy to support brand awareness, demand generation, and customer engagement.
• Own the corporate website CMS, ensuring scalable governance, consistency, and high-quality content delivery.
• Manage and mentor a small team responsible for day-to-day site operations and enhancements.

Digital Experience & Conversion Optimization

• Partner with the Digital Marketing Leader and Demand Generation teams to optimize site architecture, content, and user journeys for lead generation and pipeline impact.
• Implement and manage chatbot and conversational marketing tools to enhance engagement and accelerate conversion.
• Lead UX optimization efforts, including A/B and multivariate testing, to drive improvements in navigation, form conversion, and content engagement.

Performance & Continuous Improvement

• Monitor and analyze site performance using analytics tools (Google Analytics, heatmaps, A/B testing platforms) and report on key KPIs such as traffic, engagement, and conversion rates.
• Partner with Digital growth leader to drive SEO best practices and technical performance improvements (speed, accessibility, mobile optimization).
• Stay current on web experience trends, Martech innovations, and competitor strategies to keep our digital presence best-in-class.

-7-10 years of experience in website strategy, digital marketing, or UX optimization, ideally in B2B SaaS or technology environments.

-Proven experience managing CMS platforms (e.g., Drupal, WordPress) and overseeing content operations.

-Hands-on experience with UX testing, A/B testing, and performance optimization.

-Familiarity with chatbot tools and integration into web experiences.

-Strong analytical skills with proficiency in Google Analytics, heatmapping, and testing tools.

-Knowledge of SEO strategy and web performance optimization.

-Understanding of marketing automation and CRM integrations (e.g., Eloqua, Salesforce).

-Excellent leadership, communication, and interpersonal skills.

-Passion for digital innovation and a commitment to delivering exceptional results.

Experience leading and developing small teams.

Why Join Quest?

-Help lead communications for a global, high-growth tech company at the center of cybersecurity and IT transformation

-A fast-moving, agile, and collaborative environment where your work drives real visibility and impact.

-Competitive salary, benefits, and opportunities for advancement.

-A team of smart, driven colleagues who care deeply about our mission and culture.

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

 Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.

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