Quest Software is a global leader in IT solutions, empowering organizations to simplify and modernize their technology environments. Our portfolio includes industry-leading solutions in Data Governance, AI Readiness, and Database Management, helping enterprises optimize data management, security, and compliance.

As we continue to expand our SaaS and on-premise offerings, we are seeking a dynamic Sales Account Manager to drive customer retention, expansion, and growth across the Northeast region of the United States.

As a Sales Account Manager, your primary responsibility will be to manage, expand, and retain existing customer accounts, ensuring they maximize the value of Quest’s solutions. You will work closely with IT and business decision-makers to identify opportunities for upselling, cross-selling, and expanding solution adoption within Quest’s strategic account set.

The ideal candidate is a relationship-driven sales professional with experience growing existing customer revenue, managing renewals, and positioning Data Governance, AI Readiness, and Database Management solutions to IT and business leaders.

-Customer Expansion – Identify and execute opportunities to expand existing customer relationships by introducing additional Quest solutions.

-Retention & Renewals – Drive renewals and contract expansions to ensure long-term customer success.

-Account Management – Serve as the primary sales contact for assigned customers, fostering strong relationships at C-level, IT leadership, and business unit levels.

-Solution Selling – Position Quest’s Data Governance, AI Readiness, and Database Management solutions to solve evolving customer challenges.

-Strategic Growth Planning – Develop and execute account plans to increase revenue, drive adoption, and strengthen customer engagement.

-Territory Management – Oversee a portfolio of Strategic (5b+ annual revenue) across a multi-state territory across the Northeast.

-Cross-Functional Collaboration – Work closely with Customer Success, Professional Services, and Marketing teams to ensure customer satisfaction and long-term value realization.

-Market Intelligence – Stay informed on industry trends, competitive landscape, and evolving customer needs to drive growth.

-5+ years of B2B software sales or account management experience, with a strong track record of growing existing customer revenue.

-Experience selling solutions in Data Governance, AI Readiness, Database Management, or Enterprise Software.

-Proven ability to upsell, cross-sell, and drive renewals within enterprise and mid-market accounts.

-Strong understanding of IT leadership priorities, including data security, compliance, cloud, and AI trends.

-Experience managing a multi-state customer portfolio, ensuring customer satisfaction and revenue growth.

-Excellent relationship-building, negotiation, and consultative sales skills.

-Ability to work independently in a remote role with regional travel (20-40%) 

Preferences 

-Technology sales   

-Knowledge of solution and value-based selling techniques 

-Accurate forecasting skills 

-Ability to sell to high-level executives using articulate value propositions 

-Strong teamwork skills required to successfully work in a highly-matrixed environment 

-Proficient with CRM tools – SFDC and Siebel   

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general.

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