Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems.   We are currently looking for an Inside Channel Account Manager (ICAM), to join and grow our successful business for the Platform Management team. This is an exciting and rewarding opportunity that offers career and personal growth with like-minded people in driving Microsoft Platform Management’s Channel strategy in this high-growth industry. Your focus will be to build relationships, create and execute campaigns, drive growth and over-achieve revenue targets.

Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

The Inside Channel Account Manager is a quota carrying, team oriented and experienced sales executive focused on directly driving the sale of Quest Platform Management Solutions with and through select partners. Inside Channel Account Managers have an entrepreneurial team spirit, can influence change, and want to leverage the many global resources available at Quest. If you join our team, you will orchestrate the partner-centric software sales engagement, win competitive opportunities, expand existing relationships, and collaborate with Quest groups.

• Establish and maintain fruitful, professional relationships with strategic personnel at assigned Partners.
• Coordinate the involvement of field account executives, support, services, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Proactively assess, clarify, and validate partner needs on an ongoing basis.
• Sell with partner organization to end users in coordination with partner sales resources.
• Manage potential channel conflict with other sales channels through strict adherence to channel rules of engagement.
• Ensure partner compliance with partner agreements.
• Drive adoption of company programs among assigned partners.
• Track registered opportunities through assigned partner accounts.
• Closely coordinate company executive involvement with partner and end-user customer management as necessary.

• 4+ years of overall sales or management experience or equivalent combination of education and work experience
• Experience building relationships with partners and working in partner ecosystems.
• Has great relationship skills and strong communication and presentation skills across all levels of a partner, customer and internal Quest audience
• Business and technical acumen with an ability to navigate organization layers
• Maximize customer/partner facing activities with the ability to listen, understand and communicate strategic solutions, utilizing effective discovery techniques to uncover sales opportunities
• Requires up to 25% travel

 Preferences

• Overall knowledge of the Microsoft technology stack with software industries services and pricing practices, including audits, upgrades and maintenance
• Experience using CRM system/SalesForce.com
• Team-worker: Ability to share due credit with coworkers; display enthusiasm and promote an energetic and fun group working environment; works closely with multiple departments as needed; supports group decisions and solicits options/feedback from coworkers. 

Company Description 

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. 

We’re not the company that makes big promises. We’re the company that fulfills them. 

We’re Quest: Where Next Meets Now. 

Why work with us! 

-Life at Quest means collaborating with dedicated professionals with a passion for technology. 

-When we see something that could be improved, we get to work inventing the solution. 

-Our people demonstrate our winning culture through positive and meaningful relationship. 

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. 

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work. 

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.