Professional Services Sales – Enterprise Solutions Associate

Quest Software is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for an Enterprise Solutions Associate to join our Platform Management Professional Services team.

The Enterprise Solutions Associate combines a technical and professional services background with a dynamic sales setting that is exciting, collaborative, and rewarding.  In this role, you will be aligned with a regional account team to support the positioning, scoping and selling of Professional Services in conjunction with software solutions.  You will partner regularly with customers and partners to understand their business and technical requirements and translate those into services engagements.  You will collaborate with sales to align services and software into valuable solutions, manage a PSO sales forecast and develop and negotiate services contracts required for sales opportunities.  You will also partner with the Professional Services Delivery team to help develop and maintain our services offerings and ensure a smooth transition from sales through to delivery and ultimately customer success.

• Represent a balanced sales effort of software professional services knowledge and selling skills.
• Provide support to Enterprise Solutions Manager positions regionally.
• Lead the sales process through technical discovery, business justification, RFQ response, solution mapping and workshop activities utilizing all available resources. Proactively manage the professional services account through collaboration across the virtual sales team. 
• Grow the territory/region/account/partner base services accounts to attain financial objectives. Maintain effective and accurate account management including account planning and sales forecasting for professional services.
• Understand customers’ business and solutions requirements and identify cost effective and practical proposals for the customer by bundling products/service solutions that maximize Quest Software’s opportunity while meeting customer’s needs.
• Create and maintain trusted advisor relationship with key stakeholders in account portfolio throughout the sales cycle and post-sales to ensure success and growth of Quest Software solutions. Regularly engage with potential customers through remote means and on-site at client facilities.
• Maintain proactive ongoing regular communication with associated sales team on activities such as one-on-one account and opportunity briefings, Regional Sales Manager team meetings, product, acquisition and other relevant product news updates.
• Maintain working knowledge of product portfolio, industry trends, common customer expectations and competitive landscape.
• Participation in internal corporate initiatives to further enhance the solution suites, sales and services enablement and professional growth.

• Strong technical experience with Microsoft Active Directory, Azure, Exchange, SharePoint & Windows Server (understand, configure, administer Windows infrastructure components such as Group Policy, DNS, DHCP, including design and deployment in SMB & Enterprise user environments.
• Excellent presentation, business, analytical, problem solving and communication skills, written and verbal with ability to effectively communicate with business and IT individuals at all levels of the customers’ organization. 
• Understands customer’s decision-making process, goals, objectives and strategies. Strong business and financial acumen. 
• Occasional travel possibility to EMEA countries 

Company Description  

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.  

We’re not the company that makes big promises. We’re the company that fulfills them.  

We’re Quest: Where Next Meets Now.  

Why work with us!  

-Life at Quest means collaborating with dedicated professionals with a passion for technology.  

-When we see something that could be improved, we get to work inventing the solution.  

-Our people demonstrate our winning culture through positive and meaningful relationship.  

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.  

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.  

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances